Need Assistance? (800) 650-0113 Quest Assured
Secure. Trusted. Safe. Powered by Quest

Back To Top

Shipping Policy

USPS Priority Mail is our default shipping service, but you can also choose from several expedited options FedEx.

Orders to FPO/APO addresses ship via USPS Priority Mail.

Free shipping is available for orders totaling $50 or more with shipping addresses within the continental USA.

Orders qualifying for free shipping will ship via a method of our choosing.

International Shipments

Taxes and duties are not included in the shipping costs for International shipments. International orders often incur tax and duty fees for importing items into a country these fees vary based on the amount of the order. Quest is not responsible for taxes and duties for international shipments.

How long will delivery take?

If your order is placed before 1:00pm central time, it will likely ship the same business day. If your order is placed after 1:00 p.m. Central Standard Time, it will likely ship the next business day. Depending on your location within the U.S., your order will take anywhere from 3 to 7 business days to arrive. We are located in Illinois; hence an order shipping to California generally takes five to seven business days to arrive, whereas an order shipping to the East Coast takes about three business days.

Typical Estimated Shipping times:

  • Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
  • Expedited U.S.: 2 to 6 business days after shipping
  • Two-Day U.S.: 2 business days after shipping
  • One-Day U.S.: 1 business day after shipping

Seller shipping times are not guaranteed and the actual performance varies by seller.

Second Day and Next Day Air orders placed on Friday, Saturday, and Sunday will experience delays.

Please call our customer service department if you have any questions:  1-800-650-0113

Paper airplane RETURN & EXCHANGE

Quest Products guarantees your satisfaction with our products. If you are unsatisfied with any product, we will refund you within 30 days from your date of purchase.

Silhouette of a man's head and shoulders CUSTOMER SERVICE

Quest’s Customer Service team manages all aspects of the order process, including order entry, order tracking, pricing, shipping and issue management.

Delivery truck FREE SHIPPING

Free shipping is available for orders totaling $50 or more with shipping addresses within the continental USA. Qualifying orders will ship via a method of our choosing.


Quest Products, Inc. takes pride in our business. We recognize the sensitive nature of your personal and business information.